We are searching for a motivated Analyst to join our thriving Customer Operations team in Pune. In this role, you will be responsible for offering exceptional customer service through our inbound chat platform. You will address customer inquiries promptly, transfer complex issues to the appropriate team members, and participate in the improvement of our customer service processes.
The ideal candidate will possess excellent communication and interpersonal skills, a dedication to customer satisfaction, and a proactive mindset. Exceptional analytical skills and the ability to manage multiple inquiries simultaneously are also essential.
If you are eager about joining a rewarding environment and making a meaningful impact on our customers, we encourage you to apply.
Searching for Inbound Chat Analyst in Pune! Join Eclerx
Are you passionate about providing exceptional customer assistance? Do you have great communication abilities? If so, we invite you to apply for the Inbound Chat Analyst role at Eclerx in Pune!
We are a global company that provides technology services. Our team is dedicated to delivering outstanding service to our clients.
As an Inbound Chat Analyst, you will be responsible for:
* Responding to customer questions in a timely and courteous manner
* Handling with customer problems
* Updating customer details
This is opportunity to become part of a growing team and make a real impact. We offer a competitive salary and benefits package.
If you are interested in this position, please submit your resume and cover letter to [email protected] .
Customer Operations Inbound Chat Analyst Role at Eclerx
At Eclerx, we're seeking a driven and talented Person to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Interaction for our valued customers, providing real-time assistance through our online chat platform. You will Resolve a wide range of customer inquiries, from Technicalsupport to billing questions and Feature information.
Your exceptional communication skills and Critical thinking abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!
- Responsibilities include:
- Promptly respond to customer inquiries via chat.
- Offer clear and concise solutions to customer issues.
- Maintain accurate records of all customer interactions.
- Collaborate with other departments to resolve complex cases.
Eclerx Pune Seeks Talented Inbound Chat Analysts
Eclerx Pune is actively hiring talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. Do you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for you.
- As an Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
- Your responsibilities will include resolving customer inquiries, handling technical issues, and ensuring a positive customer experience.
- We are seeking individuals who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.
Submit your application if you are a team player with a keen work ethic and a desire to make a difference. We offer a rewarding compensation package and a dynamic work environment.
Dynamic Opportunity for Growth: Inbound Chat Analyst at Eclerx
Are you a enthusiastic individual with a talent for communication? Do you thrive in a fast-paced environment and enjoy helping others? If so, then Eclerx has an outstanding opportunity for you! We are immediately seeking a talented Inbound Chat Analyst to join our growing team.
In this role, you will be the initial interaction for our valued customers via live chat. You will respond to inquiries in a timely and helpful manner, ensuring a seamless customer experience.
- Responsibilities include but are not limited to:
- Providing prompt and efficient responses to customer inquiries.
- Guiding users through online processes
- Demonstrating strong communication skills
This is an opportunity to grow your skills in a dynamic environment. We offer a rewarding work culture and the chance to make a real impact. If you are ready to take on this rewarding role, we encourage you to apply!
Launch an Inbound Chat Analyst Career at Eclerx, Pune
Are you a click here passionate individual with exceptional communication skills? Do you flourish in a fast-paced environment? If so, then investigate this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.
As an Inbound Chat Analyst, you'll be the primary point of contact for customers seeking assistance via our online chat platform. You'll provide timely and constructive solutions to their inquiries, guaranteeing a positive customer experience.
- Your role will require dialoguing with customers in a courteous and friendly manner.
- You will also be responsible for addressing a range of customer questions
- The company offers a rewarding work environment with opportunities for development.